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Mobile network outages

Yepzon Helpdesk announcement 20 Nov 2019, Updated on 5 Dec 2019

Some Yepzon One and Freedom trackers have faced connection outages in the UK. We are intensively investigating the root cause of the issues and the status will be updated on this page. We apologize the inconvenience and ask customers for patience.

If your device is suffering from connection outages, please contact Yepzon Support. Yepzon will assign free subscription to affected devices, to cover the days when devices have not been in use.

KEEPING YOUR YEPZON LOCATOR ALIVE (click for more information)

SOLUTION FOR YEPZON ONE PAIRING PROBLEMS (click for more information)

USA 2G NETWORK STATUS (click for more information)




Support in English and Spanish
1-877-806-2898 (Toll free in US)
us.support@yepzon.com

Nordic support
support@yepzon.com

Yepzon Enterprises
Finlaysoninkuja 9, 3rd floor
FI-33210 TAMPERE
FINLAND

Central switchboard: +358 10 286 6115
info@yepzon.com

Switchboard does not put through customer calls. See our service email addresses or listen to our contact info recording: +358 29 3 609 002 (0.0835€ + 0.1285€/min + local network fee).

Contact us!

AndroidiPhone/iPadWindows PhoneMy request is not related to any user device
Yepzon OneYepzon FreedomSmart Tracker by Yepzon™My request is not related to any specific Yepzon model
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