Support


Mobile network breakages

Yepzon Helpdesk announcement 7 Oct 2019, updated 9 Oct 2019

During last couple of weeks some Yepzon trackers have faced breakages in mobile network communication. Symptoms have varied from unsuccessful positioning to unexpected delays. A fix has been found, and usage of Yepzon trackers has returned to normal. We apologize the inconvenience.

If you face a problem with tracking, please contact the customer support.

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USA 2G NETWORK STATUS (click for more information)




Support in English and Spanish
1-877-806-2898 (Toll free in US)
us.support@yepzon.com

Nordic support
support@yepzon.com

Yepzon Enterprises
Finlaysoninkuja 9, 3rd floor
FI-33210 TAMPERE
FINLAND

Central switchboard: +358 10 286 6115
info@yepzon.com

Switchboard does not put through customer calls. See our service email addresses or listen to our contact info recording: +358 29 3 609 002 (0.0835€ + 0.1285€/min + local network fee).

Contact us!

AndroidiPhone/iPadWindows PhoneMy request is not related to any user device
Yepzon OneYepzon FreedomSmart Tracker by Yepzon™My request is not related to any specific Yepzon model
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